Concerning Requests for Disclosure

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The following shall apply to requests for disclosure, etc. of personal information provided to Koki Holdings Co., Ltd. (hereafter, the "Company").

Request Format

Please download and use the "Request Form to Reveal, etc, Personal Information". If you cannot download the "Request Form to Reveal, etc, Personal Information", the Company can send it to you by facsimile or post.(Inquire at the "Inquiry concerning personal information protection".)
Request format download:
"Request Form for Disclosure, etc. of Personal Information" (Word format 28KB)

Attached Documents

Please attach the following 2 documents to the "Request Form to Reveal, etc, Personal Information":

  1. Identification document (for details, see "Concerning Personal Identification Documents")
  2. Commission fee payment certificate (Not needed in cases of personal information correction, addition, or deletion)

Payment of service charge

For the disclosure or notification of the purpose of use of personal information, a service charge of 800 yen is charged. For details, see "Concerning Method of Payment for the Service Charge". There is no service charge concerning correction, addition, deletion, suspension of use, or suspension of provision to third parties of personal information.
Note that the service charge will not be returned when the disclosure or notification of the purpose of use is not performed because the Company does not possess the customer's personal information or for reasons stipulated by law.

Request method

The customer is requested to send the materials listed from a) to c) below, in a sealed letter by delivery-certified mail (300 yen as of December 15th, 2009) to the address given in (5) below. (The cost of delivery-certified mail is to be borne by the customer.)

Required materials:

  1. "Request Form to Reveal, etc, Personal Information" with all necessary items entered and signatures given.
  2. Identification document
    (for details, see "Concerning Personal Identification Documents")
  3. Service charge payment certificate
    (for details, see "Concerning Method of Payment for the Service Charge")

Request address

Data Protection Team, Koki Holdings Co., Ltd.
Shinagawa Intercity Tower A, 20th Floor,
15-1, Konan 2-chome, Minato-ku, Tokyo 108-6020, Japan

Response from the Company

The response to the customer will be sent by restricted delivery mail (special type) to the address stated on the customer's identification document. The Company requests a grace period of 2 weeks to conduct an internal check before responding to requests. If 2 weeks or more is required, the Company will notify the customer of that fact.